How it Works

1. Setup
Register quickly and easily, set up the DOC app, and subscribe to receive call credits
2. Search
Search for a specific doctor by name or discipline, or simply browse through the next available practitioners
3. Connect
Connect to your selected doctor instantly using the DOC app. No appointments, no waiting times, no hassle. Instant professional medical assistance.
4. Recover
Receive professional advice, prescriptions and referrals exactly as you would in a practice, and start your path on the road to recovery.
Instant access to face-to-face medical advice

DOC allows its members to instantly connect to a UK registered doctor via online video chat, to receive face-to-face live medical consultation and advice.

Available 24/7, 365 days a year, and compatible with desktop and mobile, our members can connect with a medical professional anytime and anywhere.

Unlike other web-doctor services, we do not use an appointment based booking system. Our members can instantly connect with a medical professional with no waiting time and no prior appointment.

Medical advice for you, your family and friends

Whether you need medical advice for yourself, your child, a relative, or a friend, DOC’s dynamic online video chat platform ensures that the people you care about the most can receive the help they need.

What we treat
  • Cold & Flu
  • Sore Throats
  • Respiratory Tract Infections (RTIs)
  • Sinus Infections
  • Urinary Tract Infections (UTIs)
  • Constipation
  • Fever & Headaches
  • Sports Injuries
  • Diarrhoea & Vomiting
  • Eye Conditions
  • Nausea & Sickness
  • Ear Infections
  • Skin Conditions & Rashes
  • Joint Pain & Aches
  • Travel, Insect Bites & Stings
  • Allergies (inc. Hayfever)
  • Asthma
Prescriptions & Referrals

In addition to advice and consultation, all our doctors can offer prescriptions and referrals. The process is simple and hassle-free, and your prescription or referral note can be quickly sent to you by email or first class post.

All DOC prescriptions can be presented at any UK pharmacy, as can our referral notes to any UK registered medical practice.

Vitals Information & Medical Records

Our included state of the art Health Tracker allows your doctor to read all your vital information whilst they speak with you. By connecting to your Android/iOS Health Kit, the tracker means there are no forms to fill out and no need to worry.

Your doctor will also have access to your medical history. As soon as your call connects, your medical file will be open, providing your doctor with all the information they need. Any notes the doctor makes in your call will automatically be added to your file, ready to view the next time.

But do not worry! We understand the importance of privacy. All out data is protected in SSL Secure Data Storage and when a call ends your medical records will only be viewable by you, putting you in total control of how your information is shared.

Our Doctors

Our doctors are highly experienced UK registered professionals specializing in a range of disciplines.

All our doctors have been carefully selected through our rigorous verification process, and are subject to patient feedback and our own internal monitoring to ensure that we offer the best quality service possible.

We recruit medical professionals from both Private and NHS practices.